Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

CIHQ

The Center for Improvement in Healthcare Quality

AAAHC

Accreditation Association for Ambulatory Healthcare

DNV

Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

Understanding EMTALA Compliance Part 1

By Teri Reinhartsen, RN, MS, CPHRM | July 29, 2025

Emergency Medical Treatment and Active Labor Act (EMTALA) was established to ensure public access to emergency services regardless of ability to pay. Learn core requirements for compliance to assure quality patient care and to avoid risk for losing Medicare funding.

Survey Readiness – Strategies for Continuous Preparedness

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | July 29, 2025

Survey readiness refers to a healthcare organization’s state of preparedness for an accreditation survey. Learn strategies for ongoing preparedness.

Environmental Risks – Are You Taking Time to Look Up?

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | July 21, 2025

Ensure staff are trained to be observant for environmental risks associated with hospital ceilings and how to report discrepencies.. Learn more.

Monitoring of Pain Management Practices

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | July 8, 2025

Is your organization effectively monitoring pain management practices? Learn what to include for a comprehensive review to implement improvements.

The Joint Commission Announcing Sweeping Changes to Accreditation

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | June 30, 2025

The Joint Commission announced major changes to their accreditation program on 6.30.2025. Learn more regarding this information.

Discharge Planning Process: Improve Outcomes & Readiness

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | June 26, 2025

Discharge planning helps with patient satisfaction and can assist with minimizing the number of re-admissions. when the plan is the most appropriate for the patient. Learn strategies for a comprehensive process.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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