Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

CIHQ

The Center for Improvement in Healthcare Quality

AAAHC

Accreditation Association for Ambulatory Healthcare

DNV

Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

What Happens When Surveyors Declare Immediate Jeopardy?

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | March 27, 2025

Understand the consequences of Immediate Jeopardy in hospitals and healthcare settings—plus tips to prevent citations and protect patient safety. Learn more!

Procedural Safety – Are Your Teams Focused On Preventing Harm?

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | March 27, 2025

Procedural safety is an integral part of an organization’s overall patient harm prevention efforts. Learn key elements of a Procedure Safety Review:

Advance Directive Admissions Process – Missing Documentation

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | March 20, 2025

Advance Directive during the admission process is to ensure the healthcare team is aware of the patient’s wishes. Learn important documentation to include.

Are you meeting the Discharge Planning Expectations?

By Courtemanche & Associates Team | March 5, 2025

Effective discharge plans focus on the patient’s goals and treatment preferences. Learn what to include for a robust, compliant process.

How Interpretation Services Improve Healthcare Communication

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | March 3, 2025

Interpretation services in healthcare are essential in quality care. Learn methods of interpreting to enhance patient outcomes, and meet regulatory standards.

Transporting Contaminated and Sterile Instrumentation Outside the Organization

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | March 3, 2025

Transporting contaminated or sterile instruments outside of an organization requires careful attention to prevent damage, contamination and ensure safety.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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