Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

CIHQ

The Center for Improvement in Healthcare Quality

AAAHC

Accreditation Association for Ambulatory Healthcare

DNV

Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

Understand the Requirements for Eyewash Stations

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | December 23, 2024

What are the requirements for eyewash stations. Learn what is required by OSHA and The American National Standards Institute.

Medication Titration Orders – Clarifying the Requirements

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | December 9, 2024

MM 06.01.01 Element of Performance #3 includes several expectations for the pre-administration review of medications. Learn more.

Immediate Jeopardy Criteria Changes

By Patricia Cook, BS, R.Ph, HACP-CMS, Head of Consulting | December 4, 2024

On November 21, 2024, CMS published its latest QSO memo outlining the changes that have been made to the Immediate Jeopardy Criteria. Learn more.

Top 12 Survey Readiness “To Dos” for 2025

By Courtemanche & Associates Team | December 3, 2024

Prepare for survey readiness in 2025 with 12 top “to dos” to follow to better prepare for upcoming surveys. Learn more. .

Validating Chemical Concentrations

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | November 20, 2024

Decades ago there was a chemical company slogan, “Better Living Through Chemistry”.  It’s true that chemicals do support safe patient care such as cleaners, disinfectants, testing reagents, etc.  However, if chemicals are not of the right concentration or strength, they tend to not be effective in supporting the concept of better living or patient safety […]

The Importance of Correct Temperature for Disinfectant Effectiveness

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | November 8, 2024

Do you know that disinfectant has a required temperature range for it to be effective? Ensure your staff are aware of the operating temperature for disinfectants listed in the instructions for use. Learn more.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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