Better Compliance, Better Care

Solutions to your Healthcare Accreditation and Regulatory Needs

Welcome to Courtemanche & Associates officially partnering with CIHQ

With over 29 years of being in business and 100+ years of healthcare experience amongst our consulting team,
we are ready to assist with your accreditation and regulatory compliance needs.

Our Services

We offer a comprehensive line of healthcare industry services and products to assist with survey readiness, improve quality, and enhance patient safety.

CMS

Center for Medicare and Medicaid Services

TJC

The Joint Commission

CIHQ

The Center for Improvement in Healthcare Quality

AAAHC

Accreditation Association for Ambulatory Healthcare

DNV

Det Norske Veritas
Acute Care
Critical Access Hospitals

Resolution Services

Solutions and evidence-based concept approaches and integration to achieve goals and performance improvement.

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  • In the News

    Stay informed with up-to-date industry news

National Time Out Day

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | June 10, 2025

Surgical time-out procedures are critical for ensuring patient safety and preventing wrong-site surgeries. Learn best practices to follow.

Dosimetry Badge Storage Safe Practices

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | June 2, 2025

Are your Dosimetry badge storage practices and policies safe? Avoid Radiation Risks: Safe Badge Storage Tips Here!

Sleep Laboratory Regulatory Readiness

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 27, 2025

Is your sleep laboratory compliant with regulatory and safety requirements? Learn criteria that should be assessed to avoid potential patient safety risks.

Leadership’s Role During Your TJC Survey

By Denise E. Smith, RN, MS, CLNC, HACP-CMS, Head of Consulting & Senior Consultant | May 27, 2025

What is Leadership’s role during a healthcare joint commission survey? Learn tips to consider when attending the Leadership Session with the surveyors.

Sample Medications Need Management

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 19, 2025

Does your organization have an effective process in place to manage sample medications? Learn tips to manage inventory & dispense medications safely to patients.

Preventing Falls from MRI Trailers

By Christopher Pratt, MS, BSN, HACP-CMS, Senior Consultant & Accredited Provider Program Director | May 8, 2025

During mock surveys we have noticed MRI trailers with stretcher lifts are not being used safely. Learn tips to implement safety measures.

Let's Get Started.

C&A has been partnering with healthcare professionals for over 29 years with a 99% customer satisfaction. Contact us today to discuss your organization’s tailored plan!

Survey Readiness

Assessment

The C&A team of expert consultants understands your needs and can help your organization navigate the course for regulatory compliance and success. We offer a broad array of customized consulting services to provide results-oriented strategies and tools to assist clients in achieving goals and improving performance.

Consulting Services

  • CMS & Joint Commission Mock Surveys
  • Ambulatory Programs
  • Virtual Consulting
  • Post Survey Support
  • Onsite Survey Support

How We Can Help

  • Prepare for a Joint Commission (TJC) Survey
  • CMS, DNV, Other Regulatory & Accrediting Agency Readiness
  • Customized, Personalized and Professional Assessment
  • Guidance and Hands-On Collaboration
  • Results Oriented Strategies & Tools

Resolution Services

Turn to the C&A team when new leaders arrive, when vacancies exist from role reassignments or consolidations, or when a little extra support is needed for Initial Accreditation, Ongoing Accreditation, Medicare Certification, or quality and regulatory matters.

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For Successful Transitions

Leader and Staff Transitions can be unsettling to an organization. Quickly acquiring skills needed to either oversee Accreditation and Regulatory or perform these essential duties can be overwhelming. Our team at C&A stands prepared to assist you with expert mentors.

We Can Help

  • Avoid role confusion with expert guidance
  • Maintain regulatory success with interim support
  • Provide new leaders with the tools they need
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