September 2023 Newsletter

In the News This Month

Greetings Everyone,

Safety as an organizational priority is paramount. Teamwork, patient involvement, openness/ transparency, and accountability are all key factors for success. Denise Smith's article "What is Culture of Safety," highlights the benefits for healthcare organizations to promote a safe and supportive environment within an organization, as well as suggestions to enhance their culture of safety practice.

An important component in combating patient risk is addressing the disparities that exist in our healthcare system. One area of great concern is the rise in pregnancy deaths, in particular, those caused by Maternal Hemorrhage. In this month's article, "Preventing Maternal Hemorrhage From a Healthcare Disparity & Safety Perspective," Co-authors, Anne Kelly and Denise Smith suggest robust strategies healthcare organizations can enact to ensure awareness for staff and patients and mitigate the risks.

We hope you find these articles informative and helpful in assisting you with your ongoing regulatory readiness. Please feel free to reach out to us at info@courtemanche-assocs.com with any topics you would like to see featured or for any service needs you may have.

Culture of safety diagram

Aug 31 2023

Building a Culture of Safety in Healthcare
What is Culture of Safety? Culture of Safety is how an organization's culture supports and promotes patient safety. It refers to the values, beliefs, and norms that are shared by healthcare practitioners and other staff throughout the organization that influence their actions and behaviors. Patient safety culture can be ...
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About the Authors

Denise Smith, RN, BS, MS, CLNC, HACP-CMS

Denise Smith is Head of Consulting & a Senior Consultant with Courtemanche & Associates. In this role she is responsible for assessing healthcare organizational readiness for licensing, certification, accreditation, and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post survey activities, patient safety strategies and quality improvement initiatives. Denise has more than 40 years of experience and expertise in Infection Prevention, Sterile Processing, Legal Nurse Consulting, Quality and Resource Management, Clinical Education, in acute inpatient and outpatient care settings.

Denise Smith, Senior Consultant
Colorful people in a circle to represent equality in healthcare

Aug 31 2023

Preventing Maternal Hemorrhage – a Healthcare Disparity & Safety Perspective 
In combating the risk of maternal hemorrhage, it is critical to closely examine the presence of health disparities as contributing factors. The CDC (2023) reports that 80% of all pregnancy deaths are preventable, along with the significant risk that Black women face in being three times more likely to ...
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About the Authors

Patricia Cook, B.S., R.Ph, HACP, GRCP

Pat Cook is a Senior Consultant at Courtemanche & Associates. She has four decades of healthcare administrative and regulatory experience where she served in multiple leadership positions including Drug Distribution Supervisor, Assistant Director of Pharmacy and Director of Pharmaceutical Care. Her experience with regulatory compliance, licensure and accreditation spans over 30 years and involved survey coordination and survey readiness and response across hospital, long term care, ambulatory care, behavioral health, and home care practice settings. Prior to joining the C&A team, Pat’s most recent healthcare experience was serving as System Vice President of Accreditation and Licensure for RWJ Barnabas Health. where Additionally, she also holds the following certifications, Six Sigma Green Belt, Certified Healthcare Accreditation Professional (HACP), and is a Master Trainer in TeamSTEPPS.

Denise Smith, RN, BS, MS, CLNC, HACP-CMS

Denise Smith is Head of Consulting & a Senior Consultant with Courtemanche & Associates. In this role she is responsible for assessing healthcare organizational readiness for licensing, certification, accreditation, and regulatory compliance. She has extensive knowledge in the requirements of The Joint Commission, DNV, and Centers for Medicare and Medicaid services including knowledge in their survey process, auditing approach and survey outcome determination. She also has knowledge and experience in AAAHC and other regulatory and accreditation organizations. She assists organizations with survey preparation, educational needs, post survey activities, patient safety strategies and quality improvement initiatives. Denise has more than 40 years of experience and expertise in Infection Prevention, Sterile Processing, Legal Nurse Consulting, Quality and Resource Management, Clinical Education, in acute inpatient and outpatient care settings.

Anne Kelly, EdD, BSN, Associate Consultant
Denise Smith, Senior Consultant

Disclaimer: The information on this website is published in good faith for general information purposes only. This website does not make any warranties about the completeness, reliability and accuracy of this information.

The Joint Commission® is a registered trademark of Joint Commission on Accreditation of Healthcare Organizations. Courtemanche & Associates has no affiliation with this entity.

Courtemanche & Associates | (704)-573-4535 | Email: info@courtemanche-assocs.com

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